Shipping policy

Shipping Policy

Thank you for choosing Imperial Apparel for your shopping needs. Below are the details regarding our shipping process and policies.

Order Processing

  • Orders are typically processed and shipped within 2-3 business days after payment confirmation. This timeframe allows customers ample time to decide if they need to cancel, change details, or modify products in their order.

Shipping Timeframe

  • We ship internationally from overseas locations. Please allow 7-12 business days for your order to be delivered to your designated address. Delivery times may vary depending on your location and any customs processes in your country.

Order Changes and Cancellations

  • You may cancel or make changes to your order before it has been shipped. Once your order has been shipped, it cannot be canceled or modified. We advise all customers to carefully review their orders before making payment to avoid any issues.

Tracking Information

  • Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery.

Shipping Costs

  • Shipping costs are calculated based on the weight of your order and your location. Shipping charges will be displayed at checkout before you complete your purchase.

Customs and Duties

  • Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Lost or Delayed Shipments

  • While we make every effort to ensure timely delivery of your order, we cannot be held responsible for delays caused by customs processes, transportation issues, or other factors beyond our control. In the event of a lost or delayed shipment, please contact our customer service team for assistance.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at Contact Us page. Our customer service team is here to assist you.